BUS OPERATIONS & PROCESS

Description

This course seeks to provide business and accountancy undergraduates with a rigorous appreciation of the issues and methodologies necessary for ensuring the competitiveness of the operations function in a firm. The course will be taken by first year business and accountancy undergraduates. The course takes an analytics-based 'process management' viewpoint while addressing a range of strategic and tactical issues. After completing this course, you will be able to understand the key tradeoffs required for designing, managing, and improving operations and processes in both manufacturing and service industries. This will give you a sound analytical background for further courses in Business Analytics Specialization, which in turn will prepare you for a future business career where you will be responsible for either managing operations or its interface with other business functions such as marketing, finance, accounting, human resources, and information technology.